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Sales, Marketing, and Finance Positions

Draught Technician

Job Description

Primary Purpose and Function

The Kramer Beverage Company draught technician/system installer is responsible for all areas relating to draught beer maintenance/installation. The Draught Technician/System Installer must display and maintain an attitude of enthusiasm and loyalty at all times toward the company and all its customers.

Essential Functions and Responsibilities

New Installation:

Schedule and plan all new installation of additional lines in a timely manner upon notification from Sales Department (within 48 hours).

Trouble Shooting:

  • Work on voice mail or call into the office every two hours each day for retail operational problems.
  • Service any account having a problem, as directed by management.
  • Follow company on-call schedule.
  • Work special events as identified by management.

Line Cleaning:

  • Key account on premise draught account lines designated by management must be cleaned once a month.
  • Lines will be cleaned only with line cleaner approved by the New Jersey Health Department and in accordance with all state and federal laws.
  • We will use only equipment and cleaners approved by Kramer Beverage Company for our company products and installation.

Record Keeping:

  • Responsible for keeping a weekly report by day and by week. All information that is related to each account is to be listed in this system; date of cleaning, installation, repairs, service calls.
  • Responsible for keeping account of draft equipment inventory in his/her van and correctly complete monthly inventory forms.
  • Any problems or opportunities are to be reported to the draft manager immediately.
  • The Draught Technician is responsible to keep him/herself up to date on all aspects of Draught beer installation and repair by education either company provided or on their own.
  • Other duties or responsibilities may be assigned as needed.

Knowledge and Skills

  • Good interpersonal and communication skills
  • Familiarity with draught products and accounts
  • Problem solving/ analytical skills
  • Project Management skills
  • Background in Mechanical Trades, Carpentry, Plumbing, Electrical, and Refrigeration a plus

Education and Experience

  • BA/BS degree or trade school preferred
  • Previous Draft beer experience a plus

Job Details

Employment Type:
Full Time
Start Date: