Sales, Marketing, and Finance Positions

Primary Purpose and Function

The Kramer Beverage Company draught technician/system installer is responsible for all areas relating to draught beer maintenance/installation. The Draught Technician/System Installer must display and maintain an attitude of enthusiasm and loyalty at all times toward the company and all its customers.

Essential Functions and Responsibilities

New Installation:

Schedule and plan all new installation of additional lines in a timely manner upon notification from Sales Department (within 48 hours).

Trouble Shooting:

• Work on voice mail or call into the office every two hours each day for retail operational problems.
• Service any account having a problem, as directed by management.
• Follow company on-call schedule.
• Work special events as identified by management.

Line Cleaning:

• Key account on premise draught account lines designated by management must be cleaned once a month.
• Lines will be cleaned only with line cleaner approved by the New Jersey Health Department and in accordance with all state and federal laws.
• We will use only equipment and cleaners approved by Kramer Beverage Company for our company products and installation.

Record Keeping:

• Responsible for keeping a weekly report by day and by week. All information that is related to each account is to be listed in this system; date of cleaning, installation, repairs, service calls.
• Responsible for keeping account of draft equipment inventory in his/her van and correctly complete monthly inventory forms.
• Any problems or opportunities are to be reported to the draft manager immediately.

• The Draught Technician is responsible to keep him/herself up to date on all aspects of Draught beer installation and repair by education either company provided or on their own.
• Other duties or responsibilities may be assigned as needed.

Knowledge and Skills

• Good interpersonal and communication skills
• Familiarity with draught products and accounts
• Problem solving/ analytical skills
• Project Management skills
• Background in Mechanical Trades, Carpentry, Plumbing, Electrical, and Refrigeration a plus

Education and Experience

• BA/BS degree or trade school preferred
• Previous Draft beer experience a plus